Information You Provide

You may provide us with information in a variety of circumstances (e.g., by creating an RE50 account). This information may include, without limitation, identifiable information such as your first and last name, e-mail address, mailing address, telephone number, username, password, billing information, financial information, and other identifiable information exchanged in connection with real estate transactions and related financing transactions ("Personal Information").

In some cases, this information includes government-issued identification documents or related data (such as a driver license number), financial account numbers, geolocation data, and demographic information, some of which may be further defined as Sensitive Personal Information.

Information from Other Sources

We also may acquire information from other sources, such as publicly available information like property records, or from third parties.

Automatically Collected Information

We may automatically collect information about the computer or devices (including mobile devices) you use to access the Services, or that you use to interact with emails, advertisements, or other electronic content that we deliver to you. For example, we may collect and store information such as your browser type, screen size, IP address, language, operating system, the location of your wireless device (e.g., latitude and longitude), the state or country from which you accessed the Services, unique device identifiers, the pages you view, the links you click, the Services you use and how you interact with them and with the equipment you use to access the Services, the date and time of your visit to particular pages and the amount of time you stay on them, the websites you visited immediately before and after visiting our websites, error logs, and/or other hardware and software information. In addition, we reserve the right to collect any information for anti-fraud and other cybersecurity purposes and we may provide autocomplete or autosave functionality for your convenience.

We and our vendors may use "cookie" technology and similar online tools, such as web beacons and web pixels, to automatically collect this information. "Cookies" are small files that a website stores on a user's computer or device. The Services use cookies and similar technologies for various purposes, including, for example, to recognize your device, store your preferences, and keep the information you enter on multiple pages together.

For example, when you use the Services, we or third parties operating analytics or ad technologies may use the information that is collected through cookies and similar technologies to perform analytics concerning your use of the Services (and other websites, apps and services tracked by these third parties) and/or to ensure that appropriate advertisements are presented to you through the Services and on third-party websites, apps and services. The ad technologies also may help control the number of times you see a given ad, deliver ads that relate to your interests, and measure the effectiveness of ad campaigns.

Some of the technology described above is used by us or our partners to correlate information collected about you over time, across two or more websites or online services. In addition, we may also combine the information collected by us on you with information from third parties that may be identifiable to you. We may use this correlated and/or combined information to enhance or market the Services or for other purposes described in this Statement.

Most web browsers automatically accept cookies, but you may be able to set your browser to block certain cookies. However, if you decide to block all cookies, this may interfere with your ability to perform certain transactions, use certain functionality, and access certain content on the Services.

RE50 Account

Certain information specified in the preceding paragraph (such as what content you access, view, click on or search for on the Services, the devices from which you access such content and the length of time for which you view such content) may be associated with your RE50 Account. RE50 may use the account details from your RE50 Account across all of the Services that RE50 offers.

User-Initiated Communication

From time to time, portions of the Services may enable you to send emails and other communications to us, or to third parties, and to participate in bulletin boards and discussion groups. We have the right to use reproduce, modify, adapt, publish, translate, create derivative works from, distribute, copy, and display all such emails, messages, communications, and/or postings to these bulletin boards and discussion groups throughout the world in any form, pursuant to our Terms of Use. Among other things, this right allows us to review your messages with other users to enforce our Terms of Use. Whenever you choose to initiate these kinds of communication with us, or anyone else, you may be contacted in return. Such communications you send, when viewed by others, may be identified by your actual name and/or your username.

Also, remember that our bulletin boards and discussion groups are open to the public, and, therefore, your postings can be seen by anyone, may be indexable by search engines, and are not protected by us or any other entity. Please use your discretion when deciding whether and what to post and whom to contact and message. We are not liable for third party content, including communications made by you, on these public forums, nor should such content be considered to be made on behalf of the Company, unless we expressly say so. We reserve the right, in our sole discretion, to monitor, edit or delete postings from our bulletin boards and discussion groups. This reservation of rights shall not under any circumstances obligate us to conduct such edits or deletions, nor shall it cause us to be liable for any such edits or deletions.

The Services may also contain plugins for other websites, such as Facebook, Twitter, YouTube, LinkedIn and Google. We recommend reviewing the privacy policies with respect to the plugins for each of these websites, prior to clicking on such plugins.

Telephone, Chat and Video Conferencing Conversations

We may record the conversations our agents or employees have with you, including without limitation telephone, chat, and video conversations. By engaging in any telephone, chat, or video conversation with our agents or employees, you consent to our recording and storing such conversation. We do this from time to time to monitor the quality of service and accuracy of information our agents and employees give to you, to ensure that your instructions are followed, and to ensure compliance with the Terms of Use and applicable law. No agent or employee of the Company is authorized to waive this or any other provisions of our Company policies and procedures.

Text message sign-ups

When you provide your written consent and telephone number to receive text messages, you are choosing to subscribe to receive RE50 communications by text message or call from us to the phone number you provide, and you are authorizing our use of your phone number (which you confirm that you own) to send you text messages with marketing messages, alerts and updates about properties you are interested in. (You may incur fees from these messages depending on your mobile or data plan.) And if you have opted-in to receiving text-message and/or telephone call marketing, you also consent to our use of an automatic telephone dialing system for telephone calls and texts.

With respect to RE50 Communications

You may alter your preferences with respect to promotional email communications at any time by contacting us as described in the "Contact Us" section.

• If you no longer wish to receive direct mail or email RE50 Communications, you may opt out by contacting us as described in the "Contact Us" section.
• If you no longer wish to receive promotional calls, you may opt-out of receiving these communications by telling the representative who calls you with such communication that you no longer wish to receive those calls, or by contacting us as described in the "Contact Us" section.
• If you no longer wish to receive text message RE50 Communications, you may opt-out by replying with the word "STOP" to a text message you received from us.

Data Privacy Requests

If you no longer wish to use the Services, contact us as described in the "Contact Us" section.

If information you provided changes or is inaccurate, you agree to update your information by updating the account information located in your RE50 account profile.

Individuals in some countries outside the United States have certain legal rights to access certain information we hold about them, and to obtain its correction, amendment, or deletion (in addition to the self-serve option described in the previous sentence), as well as to object to the processing of their personal information or withdraw previously provided consent to such processing. (Withdrawal of consent does not affect the lawfulness of data processing based on consent before its withdrawal and, in some cases, we may continue to process personal data on legal grounds other than consent, such as compliance with law.) To exercise those rights, they may contact us as described in the "Contact Us" section.

Collection and Disclosure of Personal Information and Sensitive Personal Information

During the 12 months leading up to the effective date of this Privacy Statement, we have collected all of the types of personal information and sensitive personal information described in the "Collection of Your Information" section of this Privacy Statement above. Below is a table listing the categories of personal information and sensitive personal information we have collected about California residents, categories of third parties to whom this information was disclosed, and our current plan for typical retention periods for this information:

Retention and Deletion

Any personal information we acquire is retained, and then deleted, consistent with our business practices, our contractual requirements from client financial institutions, and applicable law. For most categories of information, this may be up to seven years.

During the 12 months leading up to the effective date of this Privacy Statement, we "sold" and "shared" (as those terms are defined under the CCPA) what the CCPA calls "identifiers" (like IP addresses) and "internet or other electronic network activity information" (like information regarding an individual's browsing interactions on a website) to third parties that assist us, such as marketing providers and analytics providers. This practice continues today.

To our knowledge, we do not "sell" the personal information of individuals under 16 years of age.

The Right to Opt Out of "Sales" and "Sharing": Californians have a right to direct us not to "sell" or "share" certain personal information as those terms are defined under the CPRA. You can exercise that right by contacting us as described in the "Contact Us" section. RE50 also follows the Global Privacy Control opt-out signal feature in particular browsers to the extent described in the "Your Data Privacy Choices" section above. Opting out of "sales" and "sharing" limits only some types of disclosures of personal information.

We reserve the right to take reasonable steps to verify the validity of your request.

Use of California Personal Information

We and our service providers may use the categories of personal information we collect from and about you for the following business purposes:

• To create and maintain your RE50 Account and account profile, registration information and communication preferences;
• To enhance the user experience;
• To perform research and analytics;
• To customize, personalize and deliver the content and advertising that you see on the Services and elsewhere;
• To respond to your inquiries and fulfill your requests for Services;
• To determine your eligibility for certain marketing or transaction events, services, gifts, prizes, and special features of the Services;
• To call, email or otherwise contact you:
  • to facilitate marketing to which you have consented or transactions involving you;
  • to send you information about topics that may be of interest to you;
  • to communicate in relation to your RE50 Account;
  • to alert you to the latest developments and features of the Services; and
  • for other marketing, transactional, informational or research purposes.
• Administer, register or enroll you in, or facilitate your participation in recreational, educational or entertainment activities; surveys or questionnaires; promotions or sweepstakes, or any other services, events or activities sponsored by us or third parties, or offered in connection with our Services;
• Send you prizes and gifts;
• Enforce our Terms of Use and other contractual rights;
• Protect our rights and property and the rights and property of others; and
• Comply with law.

For additional information, please review the "Use of Your Information" section above.

Additional California Data Privacy Rights

Under the CCPA, California residents have the following additional data privacy rights, subject to exceptions:

• The Right to Know: You have the right to request that we provide you the categories of personal information we have collected or disclosed about you in the last 12 months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.
• The Right to Access: You have the right to request we provide access to and/or a copy of certain information we hold about you during the last 12 months.
• The Right to Correct: You have the right to request we correct inaccurate personal information about you.
• The Right to Delete: You have the right to request we delete personal information you provided to us.
• The Right to Limit Use and Disclosure of Sensitive Personal information: RE50 may collect and use your Sensitive Personal Information for permitted purposes, including to perform the services reasonably expected by you and when required by law. If RE50 uses or discloses your Sensitive Personal Information for a purpose other than what is provided under the CCPA, you have the right to receive notice of such use or disclosure and the right to request we limit our use and disclosure of your Sensitive Personal Information to just what is provided under the CCPA.
• The Right of Nondiscrimination: You have the right to not be discriminated against because you exercise these data privacy rights.

Notwithstanding the foregoing, certain information and business practices may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Services to you and for compliance with applicable law. If you ask us to delete certain information, we may refuse the request for such reasons, or grant it only on the condition that you may no longer be able to access or use the Services.

You may have the right to receive information about financial incentives that we offer to you (if any).

To exercise any of these rights, please contact us at privacy@re50.com.

You may be required to verify your identity before we fulfill your request, which may include verifying your name, email address, mailing address, and phone number. You can also designate an authorized agent to make a request on your behalf. To do so, we must receive a legally sufficient power of attorney signed by you pursuant to California Probate Code sections 4121 to 4130, or other written authorization acceptable to us, for the agent to act on your behalf. You may still need to verify your identity and confirm the agent's authority directly with us if we are not convinced of the validity of the agent's request. We do not accept requests from agents that require us to visit a website operated by the agent or a third party.